In this article we present mashup of tips to manage your travel business. Which are the sectors in which online travel is growing fast? What’s the best way to test a new feature rollout in website? What are the new generation must dos to stay competitive? These were few of the questions that addressed by Paul Richer, Genesys – Travel Technology Consultancy who presented on the topic “Latest Technology Trends” in World Travel Market 2012, London. Here, we present the key pointers from Ricker’s presentation.
Mobile is evidently changing the way we live, talk and communicate. In 2010, Steve Jobs announced that the industry is moving towards ‘post-pc’ era and we couldn’t agree more. What does it take to build a disruptive native app? Which one should we focus first – building a mobile website or a native app? What’s the future of mobile market 3 years down the lane? What’s the fuzz about data driven decision making?
Africa is the world’s second largest and second most populous continent. Is Africa really taking advantage of these factual numbers? How’s the aviation market performing in Africa? How safe is African aviation now? Why are countries like China and India investing in African aviation? How the gulf carriers are penetrating into African market segment? Is the perception of the west towards Africa changing? What’s the growth plan for African airlines for next 20 years?
Information Technology is playing a key role in the success of a hotel. IT can either make or break a hotel brand. We had the opportunity to discuss with Timo E. Kettern, a 16+ years experienced Hotel Technology Professional, currently IT Director, Westbridge Europe and Hotel IT Advisory Board Member, Hospitality Technology EXPO (HTE). Westbridge Europe is a hospitality industry investment fund managed by the Westmont Hospitality Group, one of the largest privately owned organisations of its type in the world. Timo speaks about the role of IT in hospitality sector and what are the IT-led innovations (this is truly innovative, trust us) in Westbridge. Interview below.
Previous three editions of Hospitality India Conclave 2012 series can be read here – Part 1, Part 2, Part 3. In this edition we will discuss about the role play of IT in exceeding the changing customer expectations. This topic was discussed by team of experienced hotel industry professionals for 60 minutes where the executives explained various IT strategies implemented in their hotels. Following were the panel members:
Few months back, Sabre launched a major corporate travel product – Sabre Virtual Meetings, and this makes an interesting addition to its product basket. We had the opportunity to chat with Rahul Mohandas, Principal – Product Marketing, Sabre Virtual Meetings. Rahul has 16 years of professional experience and here he explains about his first hand experience in the execution of Sabre Virtual Meetings. Read the interesting interview below:
The previous two editions of this Hospitality India Conclave series can be accessed here – Part 1, Part 2. In this edition we will discuss the presentation by Zia Shiekh, CEO & MD, Svenska Design Hotels on the topic “Awakening The Tiger – New Trends, Concepts and Innovation In Indian Hospitality”. It was a 60 minute presentation by Zia Shiekh, excerpts are below:
Hospitality India Conclave – Part 2 – Key Challenges Faced In Hospitality Industry From Business Strategy Perspective
Part 1 of this series can be read HERE. Hospitality India Conclave witnessed an interesting panel discussion for 60 minutes on the topic “Key challenges in hospitality industry from business strategy perspective”. The discussion was focused on IT as a strategy unit, IT enhancing guest experience, compliances in hotel, challenges faced in the industry and many more. Following are the panel members:
Travopia is extremely happy to launch our 4th focus area: Expert Talk. In this section, we interview leaders / experts in travel industry to understand their view of the market, latest trends, challenges the industry is facing, how they perceive technology as a transformative tool in travel, lot more interesting view points. As part of Expert Talk, we had the opportunity to interview Chetan Kapoor, Research Associate, PhoCusWright Inc. Read on to know what Chetan has to say about online travel in India – past, present and future of OTAs; innovation in online travel; social media and its impact on travel; threat posed by non-traditional travel companies.