Today’s Here & There covers updates from the airline industry, hospitality industry outlook for 2013, travel industry survey results, updates on travel mobile apps and thought provoking reads like – What does it take to fly for free? Increasing demand for self-service functionality at airports.
Sabre Travel Network, a global technology company serving travel agencies and suppliers, has unveiled “Clipboard Red App” as a new app to its Sabre Red App Centre. Sabre launched Sabre Red App Centre in March 2012. Sabre Red is the desktop terminal that Sabre’s network of travel agents use. Sabre Red App Centre is a centralised repository of apps for Sabre Red desktop application.
In the year 2000, internet connection inside a flight was a dream. Hold on. Lets be fair in saying that terrestrial internet as such was a big thing then. After the dot com revolution in 2000, one of the focus of airline industry was to bring internet connectivity in flight while on air. Boeing sensed this opportunity and launched a service by name “Connexion” in 2004, but it apparently wasn’t successful due to various reasons.
In the last two years, many innovations have happened in the travel industry.These innovations range from website redesigns, new feature rollouts, offering differentiated customer service etc. One segment that has huge scope for innovation is – the way customers use travel websites. We have seen very different design experiences created by companies like Hipmunk, Skyscanner, UTrip, Marriott, Tourdust. The recent addition to this list is definitely “Quickairlink“.
Earlier, airlines sold their products directly to customers. No big deal, then. It was easy. Then, evolved the GDS (Global Distribution System). The complexities evolved too. Next, various other distribution channels like OTAs, Meta-Search engines, Web Services and many other travel intermediaries evolved. All these are “non-direct-channels” or “indirect channels”. While the indirect channel solved a lot of problem for airlines, it also brought a great level of complexity and challenge in managing it.
IRCTC has launched the much awaited flight booking feature in their website. The flight booking page can be accessed at www.air.irctc.co.in. For majority of the Indians, IRCTC means “train-booking-website” (though they have other products like hotel booking, car booking etc). Now, IRCTC has changed the equation of this game by launching “air product”. With the addition of flights, IRCTC now qualifies as a complete OTA and can be competitive to the major OTAs of India – MakeMyTrip, Yatra, ClearTrip, Expedia, Travelocity.
Last month, Sabre Holdings released “App Centre” for their Sabre Red system. Sabre Red is a desktop system for the travel agents to do their day to day tasks like – making reservations, reconciling payments, customer profile management etc. Sabre Red is used by 2, 00, 000 travel agents across the world in 116 countries generating annual transaction amount of 100 Billion dollars.Now, this Sabre Red system has got an “App Centre”. Yes, its the same concept as Apple’s App Store or Android’s Marketplace (now “Play”). But, Sabre Red App Centre works little different.
How baggage is handled at airport, various devices used in the background for luggage handling, entire life cycle of the baggage from Check-In to Baggage-Claim: http://science.howstuffworks.com/baggage-handling.htm
Advantages and disadvantages of Destination Coded Vehicles (DCVs) and Baggage handling system: